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Care & Support


Care & Support

We operate one of the largest directly managed care and support services in Wales.

In 2013 we cared for over 2750 people from different cultural, social, economic and ethnic backgrounds.

Service *Total (2753)
Floating support (including partnerships) 1017
Day care 250
Live bonds 402
Domiciliary care 302
Advice and mediation 782

*Further statistcs can be seen in our 2013 annual review


Our focus is on promoting inclusion, aspiration and wellbeing among our clients through positive change.

Our range of housing, support and care services actively ensure that our clients gain a real enjoyment from living in their homes. We want to be responsive, creative and flexible in the way we provide our services to ensure good quality and value.


To establish a reputation for excellence, innovation and leadership in the support and care of people founded on promoting inclusion, encouraging aspiration, enhancing wellbeing and ensuring dignity and respect.


We are person-centred in all that we do. We respect that each person has their own particular needs, preferences and aspirations. Our core values are founded on respect for individual rights and responsibilities and respect for diversity. Ensuring the involvement of people we support and care for is central to our approach. Our values are ingrained in all we do, in our behaviour and the environments we create for people.


Related services

General support

Department for Work and Pensions.

Drugs and alcohol support

Providing opportunities for people disadvantaged by drug use.

Refugees and asylum seekers

The Swansea Bay Asylum Seekers and Refugees Support Group (SBASSG).

The Refugee Council online.

Joint Council for the Welfare of Immigrants.

The Electronic Immigration Network.

Mental health

Mental Health Research Network Cymru.

Working in partnership with people with a learning disability.


Connecting you with professional support

Young people

Independent Foster Care Services radio station. Training young people to use the radio and produce shows which matter to them, from Antisocial Behaviour to top popular music shows.


Gwalia takes no responsibility for expressed views or content reliability on the above links. They do not represent endorsement of any kind.

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